Reservations and Regulations

Contacts for reservations:
T: +351 262 240 244 ext. 11


Please book your reservation in advance. Reservations are subject to availability. We will, however, do everything in our power to fulfill your request. Spa bookings need to be made at least 48 hours in advance.


We recommend that you check-in to the Spa at least 20 minutes before your appointment, so that you can fill out your prior assessment card (obligatory). You may use the steam room or sauna before your treatment, should you require.

For visitors not booked into the hotel, a locker access card will be available upon request at the Spa Reception.

Cancellations and Changes

Should it be necessary to cancel or change your booking, please do so at least 12 hours in advance. Lateness for treatment sessions shall result in a reduction in the applied treatment length. Cancellation without prior notification shall result in full payment for the treatment in question.


Children under 16 years of age are not permitted in the Spa. Young people between the ages of 16 and 18 may use only the gymnasium and indoor pool.

To ensure a calm and safe environment we request that young people between the ages of 16 and 18 be accompanied by an adult and that they behave appropriately so that the Spa remains a restful place to be.


In order to respect the privacy of our guests, the use of mobile phones, cameras and computers is not allowed.

Nudity at the Spa is not permitted, requiring the use of appropriate clothing. It is not permitted to eat or drink in the thermal or treatment areas.

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